SoulScent48 Terms of Service

Account Registration and Use

1. Registration Requirements: When using certain services that require registration, you must provide accurate, complete, and up - to - date personal information. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account. If you suspect unauthorized use of your account, please notify us immediately.
2. Account Security: You should set and safeguard a strong password on your own and avoid using simple and easily guessable passwords. We will not be liable for any losses caused by the leakage of your account information due to your personal reasons.
3. Prohibition of Account Abuse: You shall not use your account to engage in any illegal activities, fraud, or interfere with the normal operation of the Website. You shall not attempt to access other parts of the Website or related systems without authorization.

Goods and Services

1. Goods Description and Supply: We strive to ensure the accuracy of product information on the Website. However, there may be occasional errors in product images, descriptions, prices, etc. In case of such errors, we have the right to correct them upon discovery and decide whether to cancel the order or negotiate a solution with you according to the specific situation. The availability of goods may change at any time. In case of out - of - stock situations, we will notify you as soon as possible and provide a refund or other alternative solutions.
2. Service Provision: We will provide services in accordance with reasonable business standards. However, we cannot guarantee that the services will be completely uninterrupted, error - free, or fully meet all your requirements. We will not be liable for service interruptions or delays caused by force majeure, technical failures, etc., but we will do our best to minimize the impact and restore the services in a timely manner.
3. Free Shipping Policy: To enhance your shopping experience, all products on our Website come with free shipping within the logistics delivery areas designated by us. If your delivery address is outside the designated area, additional freight may need to be negotiated. We will communicate and confirm with you in advance.

Orders and Payments

1. Order Confirmation: After you place an order, we will send you an order confirmation email. However, the order confirmation does not mean that we have accepted your order. Before shipping the goods, we have the right to decide whether to accept the order based on factors such as inventory status and price changes.
2. Payment Methods: We accept multiple payment methods, as shown on the Website. You need to ensure the accuracy and validity of your payment information. You shall be responsible for any transaction failures or other issues caused by incorrect payment information.
3. Prices and Taxes: Product prices are subject to what is displayed on the Website. All prices do not include taxes. Taxes will be calculated based on your delivery address and relevant US laws and regulations and will be shown during the order settlement process.

Delivery and Shipment

1. Delivery Service: We will select appropriate logistics partners to deliver the goods to you. Since we offer free shipping, you do not need to pay additional freight. The delivery time may vary depending on your delivery address and actual logistics conditions. We will do our best to ensure the timely delivery of the goods. Please provide an accurate delivery address. We will not be liable for delivery problems caused by incorrect addresses.
2. Risk of Delivery: The risk of the goods transfers to you once they are delivered to the logistics carrier. In case of damage or loss of the goods during transportation, you should contact the logistics carrier in a timely manner and cooperate with us in the claim - handling process.

Returns and Refunds

1. Return Policy: Subject to our return policy, you have the right to apply for a return within a specific period after receiving the goods. The returned goods must be in their original packaging, with intact labels, and unused. For specific return procedures and requirements, please check the return policy page on the Website.
2. Refund Processing: We will process your refund within a certain period after receiving the returned goods and confirming that they meet the return conditions. The refund will be returned to your original payment account. The time for the refund to reach your account may vary depending on the payment institution.

Intellectual Property

1. Copyright of Website Content: All content on the Website, including but not limited to text, images, trademarks, logos, software, etc., is protected by US intellectual property laws and owned by SoulScent48 or relevant authorized parties. Without prior written permission, you shall not copy, distribute, modify, display, or use such content for any other commercial purposes.
2. Authorization of User - Generated Content: If you post any content (such as comments, feedback, etc.) on the Website, you grant us a worldwide, non - exclusive, sublicenseable license to use, copy, modify, display, and distribute such content in the course of providing the Services.

Disclaimer of Liability

1. Accuracy of Information: Although we make every effort to ensure the accuracy of the information on the Website, we do not guarantee that it is completely error - free. We will not be liable for any losses or damages caused by the use of inaccurate information.
2. Product Quality Assurance: We only provide limited quality assurance for products. The specific scope and duration of the warranty are subject to the product details page and relevant US laws and regulations. We will not be liable for potential defects in the products or problems caused by your improper use or storage.
3. Liability for Third Parties: The Website may contain content provided by third parties or links to third - party websites. We are not responsible for the content, services, privacy policies, or actions of third parties. When using third - party services, please exercise caution and comply with relevant regulations.

Governing Law and Dispute Resolution

1. Governing Law: These Terms of Service are governed by the laws of the United States.
2. Dispute Resolution: If any disputes arise between you and us regarding these Terms or the Services, they should first be resolved through friendly negotiation. If the negotiation fails, either party has the right to submit the dispute to a US court with jurisdiction for litigation.

Changes to the Terms

Contact Us

• Email: [soulscent48@gmail.com]
• WhatsApp: [+1 (520) 244 - 2869]
• Address: [8400 INDUSTRIAL PKWY SUITE C DOCK #4 PLAIN CITY,OH 43064,US]
  Thank you for shopping at SoulScent48, where every scent tells a story.